Privacy Policy

At People International we respect the privacy of our supporters and visitors to our websites. This policy is concerned with how we collect information, what we do with it and what controls you have.

We take our duty to process your personal data very seriously. This policy explains how we collect, manage, use and protect your personal data.

We may change this document from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.

1. Who are we?

This policy refers to People International which is a registered charity in England and Wales (registration number 280036) and a company limited by guarantee (registered company number 1466313). Our registered address is 72 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DP.

2. What personal data we collect and how we use it

What we need

People International is what’s known as the ‘controller’ of the personal data you provide to us. We will usually collect basic personal data about you like your name, postal address, telephone number, email address and your bank details if you are supporting us financially.

Sometimes we will collect other information about you if you are applying to serve with us. We will be very clear with you that we wish to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission. We will only hold this information for as long as necessary.

Why we need it

We collect your personal data in connection with specific activities, such as newsletter requests, enquires for service, resource downloads, feedback and applications.

The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our sites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Our marketing

Sometimes, with your consent, we will process your personal data to provide you with information about our work or our activities that you have requested or are expecting.

On other occasions, we may process personal data when we need to do this to fulfil a request from you.

People International also processes your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our appeals, prayer information, campaigning, fundraising, newsletter requests, feedback and other activities.

How we obtain your details

We will also hold information about your details so that we can respect your preferences for being contacted by us.

We collect your personal information in a number of ways:

  • When you provide it to us directly.
  • When you provide permission to other organisations to share it with us (including Facebook or Twitter).
  • When we collect it as you use our websites or apps.
  • When you have given it to a third party and you have provided permission to pass your information on to us.
  • From publicly available sources (where possible) to keep your information up to date.
  • We combine the information from these sources with the information you provide to us directly.

Children

If you are under 18 please ensure you obtain your parent/guardian’s consent before sending any personal information to any website or People International.

Please note that we will not knowingly market to or accept donations from persons aged under 18 years without their parent/guardian’s consent.

As a parent or guardian we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.

Anything else?

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office.

If you would like to change the way you hear from us or no longer wish to receive direct marketing communications please  use the contact form on our ‘Contact Us‘ page.

3. Legitimate interests

We have a number of lawful reasons that mean we can use (or ‘process’) your personal information. One lawful reason is something called ‘legitimate interests’. Broadly speaking Legitimate Interests means we can process your personal information if:

We have a genuine and legitimate reason.

And

We are not harming any of your rights and interests.

4. Sharing your information

We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:

If you have agreed that we may do so.

When we use other companies to provide services on our behalf, e.g. processing, mailing or delivering orders, sending mail and emails, when using auditors/advisors or processing credit/debit card payments.

If we merge with another organisation to form a new entity, information may be transferred to the new entity.

We may disclose aggregate statistics about our site visitors, supporters, customers and sales to describe our services and operations to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics won’t include any personally identifying information.

5. Retaining your information

We hold your information only as long as necessary for each purpose we use it.

If you decide not to support People International any more or request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

6. Your details on the web: Our Cookies Policy

View our Cookies Policy

7. How to contact us

If you wish to talk through anything in our privacy policy or raise a complaint on how we have handled your personal data, you can contact our data protection officer who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Fundraising Regulator or the Information Commissioner’s Office (ICO).

Our data protection officer can be contacted by writing to:

Data Protection Officer
People International
PO Box 310
Tunbridge Wells
TN1 1WT

By emailing:  dpo@peopleintl.org.uk

Or by telephone: 01892 545509

Cookies Policy

This policy explains what cookies are, how People International uses them on our websites and what you can do to manage how they are used.

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect.
  • Remember your settings during and between visits.
  • Improve the speed/security of the site.
  • Allow you to share pages with social networks like Facebook.
  • Continuously improve our website for you.
  • Make our marketing more efficient (ultimately helping us to offer the service we do).
  • Granting us permission to use cookies.

If the settings on your browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

How long do cookies last?

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

  • Some date in the future – which might be a few minutes or a few hours from now (to track something like your shopping cart in an online store). The cookie might expire many years in the future, to keep track of your browser for a long time.
  • When you close your browser – this is called a session cookie, the next time you start your browser these will have vanished.
  • Some date in the past – this is how the server asks a browser to remove a previously-stored cookie.

Our own cookies

We use cookies to make our website work including:

  • Remembering if you have accepted our terms and conditions.
  • Allowing you to add comments to our site.
  • Remembering if we have already asked you certain questions

There is no way to prevent these cookies being set other than to not use our site.

Site improvement cookies

We regularly test new designs or site features on our sites. We may do this by showing slightly different versions of our websites to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website experience.

Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to to develop our services for you. Our site uses the following analytics programs:

Advertising or targeting cookies

These types of cookies are used to deliver adverts which will be more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of the advertising campaign. They are normally placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Targeting or advertising cookies will often be linked to site functionality provided by the other organisation.

We use ‘Advertising’ cookies on People International websites to:

  • Link to social networks, like Facebook, who may use information to provide targeted advertising to you on other websites.
  • Used to identify that you have visited a People International website, to show you relevant adverts from us.
  • Provide advertising networks with information on your visit so that they can present you with adverts that you may be interested in.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following third part functions which use cookies:

Disabling these cookies will likely break the functions offered by these third parties.

Social website cookies

So you can easily ‘Like’ or ‘Share’ our content on social network sites, we have sharing buttons on our site from:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Turning cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.