At People International we respect the privacy of our supporters and visitors to our websites. This policy is concerned with how we collect information, what we do with it and what controls you have.

We take our duty to process your personal data very seriously. This policy explains how we collect, manage, use and protect your personal data.

We may change this document from time to time to reflect the latest view of what we do with your information. Please check back frequently; you will be able to see if changes have been made by the date it was last updated.

1. Who are we?

This policy refers to People International which is a registered charity in England and Wales (registration number 280036) and a company limited by guarantee (registered company number 1466313). Our registered address is 72 Commercial Road, Paddock Wood, Tonbridge, Kent, TN12 6DP.

2. What personal data we collect and how we use it

What we need

People International is what’s known as the ‘controller’ of the personal data you provide to us. We will usually collect basic personal data about you like your name, postal address, telephone number, email address and your bank details if you are supporting us financially.

Sometimes we will collect other information about you if you are applying to serve with us. We will be very clear with you that we wish to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission. We will only hold this information for as long as necessary.

Why we need it

We collect your personal data in connection with specific activities, such as newsletter requests, enquires for service, resource downloads, feedback and applications.

The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our sites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Our marketing

Sometimes, with your consent, we will process your personal data to provide you with information about our work or our activities that you have requested or are expecting.

On other occasions, we may process personal data when we need to do this to fulfil a request from you.

People International also processes your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our appeals, prayer information, campaigning, fundraising, newsletter requests, feedback and other activities.

How we obtain your details

We will also hold information about your details so that we can respect your preferences for being contacted by us.

We collect your personal information in a number of ways:

• When you provide it to us directly.
• When you provide permission to other organisations to share it with us (including Facebook or Twitter).
• When we collect it as you use our websites or apps.
• When you have given it to a third party and you have provided permission to pass your information on to us.
• From publicly available sources (where possible) to keep your information up to date.
• We combine the information from these sources with the information you provide to us directly.

Children

If you are under 18 please ensure you obtain your parent/guardian’s consent before sending any personal information to any website or People International.

Please note that we will not knowingly market to or accept donations from persons aged under 18 years without their parent/guardian’s consent.

As a parent or guardian we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.

Anything else?

All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office.

If you would like to change the way you hear from us or no longer wish to receive direct marketing communications please  use the contact form on our ‘Contact Us‘ page.

3. Legitimate interests

We have a number of lawful reasons that mean we can use (or ‘process’) your personal information. One lawful reason is something called ‘legitimate interests’. Broadly speaking Legitimate Interests means we can process your personal information if:

We have a genuine and legitimate reason.

And

We are not harming any of your rights and interests.

4. Sharing your information

We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:

If you have agreed that we may do so.

When we use other companies to provide services on our behalf, e.g. processing, mailing or delivering orders, sending mail and emails, when using auditors/advisors or processing credit/debit card payments.

If we merge with another organisation to form a new entity, information may be transferred to the new entity.

We may disclose aggregate statistics about our site visitors, supporters, customers and sales to describe our services and operations to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics won’t include any personally identifying information.

5. Retaining your information

We hold your information only as long as necessary for each purpose we use it.

If you decide not to support People International any more or request that we have no further contact with you, we will keep some basic information in order to avoid sending you unwanted materials in the future and to ensure that we don’t accidentally duplicate information.

6. Your details on the web: Our Cookies Policy

View our Cookies Policy

7. How to contact us

If you wish to talk through anything in our privacy policy or raise a complaint on how we have handled your personal data, you can contact our data protection officer who will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Fundraising Regulator or the Information Commissioner’s Office (ICO).

Our data protection officer can be contacted by writing to:

Data Protection Officer
People International
PO Box 310
Tunbridge Wells
TN1 1WT

By emailing:  dpo@peopleintl.org.uk

Or by telephone: 01892 545509